![]() "If I'm living in Slack, as a salesperson, Troops looks at CRM and automatically gives me updates in my Slack channels if something changes in CRM," Wettemann said. Salesforce and Slack are still a ways away from being able to automatically update a CRM record in Slack, Wettemann said, and this kind of technology could help make that more of a possibility for customers. The tools use artificial intelligence to configure reports, create customizable notifications, and make it possible to view and update data in other apps. It offers tools directed at making it easier to update customer information in a customer-relationship-management tool. One area where Salesforce might look to make small acquisitions is software that can help integrate Slack more efficiently, Rebecca Wettemann, a Valoir analyst, said. Here are 8 companies analysts said Salesforce could look to acquire next, listed from smallest to largest valuations or market caps: Private-company valuations listed are according to the most recent data from PitchBook. When asked for comment, a Salesforce spokesperson pointed to executives' comments during its earnings call in March. It could also look at smaller companies that help integrate Slack more quickly. Salesforce could also look to expand its industry-specific tools or acquire software that would expand its overall platform. Salesforce's M&A plans could include collaboration companies as it looks to build on the Slack deal and compete with Microsoft, analysts said. "Salesforce is a fundamentally inquisitive company, and generally they've done well with their acquisitions." ![]() "They've talked about not wanting to do big deals, but I think there will be big deals down the line," Rishi Jaluria, an RBC analyst, told Insider. ![]() While that might rule out enormous deals like the Slack buy, analysts say Salesforce may consider smaller acquisitions this year as it focuses on its growth. This story is available exclusively to InsiderĪnd start reading now. Account icon An icon in the shape of a person's head and shoulders. ![]()
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